Policy

Cancellation Policy

We understand that sometimes, life gets busy and things come up. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a $50 cancellation fee.

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Late Policy

Arriving late will simply limit the time for your service.  If your service time is shortened, it will end on time so that the next guest is not delayed or inconvenienced. If you are running late, please let us know so we can be as prepared as possible to make sure you are able to receive your fully scheduled service. We will do everything possible to accommodate you and ensure you are able to enjoy the full benefits of your appointment.

Health Issues 

If you are prone to cold sores, please take an antiviral medication before your appointment. If you have a cold sore, please wait until it is healed before coming in for an appointment. (We cannot perform a treatment if you have a cold sore.) 

For New Clients 

If you have been on any prescription topical product (i.e., Differin, Retin A,Clindamycin, Epiduo, etc.) you MUST discontinue use for two weeks prior to your appointment. 

If you have been on Accutane equivalents, you MUST discontinue use for at least a month prior to coming in for your first appointment. 

If, after the consultation, you decide to continue with us as an acne client, you will be required to purchase the recommended products. 

If you are under 18 you must be accompanied by a parent or guardian (over 18) at your initial appointment.